ABOUT PAT

Compelling communicator and languages expert with more than 20 years’ experience delivering top quality translations services to multiple industries and projects, overseeing full lifecycle completion and ensuring enhanced customer satisfaction. Multilingual in English, Italian, German, French, Portuguese, Mandarin, Japanese, Russian (novice), and Spanish with advanced knowledge of intercultural communication through travels across 5+ countries in Europe and South America. Proven success engaging with clients and fostering long-standing relationships, leveraging skills to boost satisfaction and expertly resolve emergent issues. Adept at creating and translating both long- and short-form copy for various industries.

Areas of Expertise

  • Technical Translations

  • Language Services

  • Proofreading & Editing

  • Intercultural Communication

  • Project Management

  • Customer Service & Retention

  • Conflict Resolutions

  • Team Collaboration

  • Creative Copywriting

Education

Bachelor of Arts in English literature and French, California State University, Sonoma

Professional Experience

All-Texts Translation and Education Service, Odessa, Ukraine 2019 – Present

Translation Project Coordinator

Provide top quality translation services to clients, expertly converting Spanish and French text to English for various business, creative, and academic projects. Develop and implement best project strategies after reviewing client requirements to ensure all needs are captured. Proofread and edit content before final send off, utilising excellent attention to detail as well as digital tools to deliver error-free documents. Collaborate with linguists and additional language experts to verify quality standards. Present progress reports/updates to clients.

Expertly managed overlapping priorities and deadlines, employing exceptional time management skills.

Succeeded in closing projects within stipulated timeframes through streamlined workflows for increased efficiency.

Boosted client satisfaction through quality work and timely update communication.

All-Texts Los Angeles Translation Service, Global 2000 – 2019

Manager, Online Translation Agency

Serviced multiple industries with translation solutions, offering linguistically and culturally adapted content from French and Spanish to English. Translated different documents including short-copy such as business contracts, reports, and legal excerpts as well as long-copy including book manuscripts. Created original copy when required and offered proofreading services, with excellent editing abilities.

Converted highly technical texts by collaborating with subject matter experts to preserve original meanings.

Produced quality content, translating across multiple mediums including website text and videos.

Headed 50K word tourism database translation project on Provence, France.

Commended by clients for exceptional services, receiving multiple positive reviews and ratings via online platforms.

Increased customer base through referrals by exceeding expectations on complex technical projects.

Outperformed competitors in both B2B and B2C markets.





Additional Experience: English Teacher, Poland | Czechia | US | Turkey

Professional Training

Spanish courses, Escuela Oficial de Idiomas, Malaga, Spain

French Advanced Conversation, Savoir Faire Language School, Redondo Beach, CA

Russian A1 Level Courses, Nova Mova/BeBest school, Odessa, Ukraine

Licenses & Certifications

English Teaching Certificate CELTA, York House English Center, Barcelona, Spain

California State Designated Subject Adult Teaching Credential (CSUDH)

Secondary Education Certificate Program, California State University, Dominguez Hills

Notable Translation Projects

  • Cellphone Technical Manuals, JDSU, English to Italian, German, French, Portuguese, Mandarin & Spanish

  • “Avifauna of Mexico” Environmental Agency Report, Spanish to English

  • Legal contracts, Michelin Tires France and Microstrategy, French to English

  • Film review in Le Courrier Picard for Hair of Dog Productions, West Hollywood, French to English

  • Interpreting Assignments, Los Angeles business: French, Spanish, and Japanese

  • Herbal Medicine and Cosmetics Website, French to English

  • EURONEXT French Bourse (stock market) Analysis

  • Spanish Agency of Medicine: "Botox" Pharmaceutical Line Approval, Spanish to English

  • Embassies, CV/Resumes for French Business Representatives in Prague,

  • Translation of Embassy Websites, Food Product Brochures, and Government Documents